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I heard a radio commercial while half awake, and I thought it was a drama about Dr. Seuss. I was disappointed to realize that the announcer was saying "Suits".

Also, I am disturbed by how some people pronounce "Asus" as "A Seuss". I don't know what the correct pronunciation should be, but that one disturbs me even if it might be right. I prefer to say "A Suss".

I got a call from the owner of the restaurant today. I was wondering why he called. I usually get calls from the assistant general manager, and occasionally from J. J is a former restaurant owner who has been advising in the startup of the new restaurant. I was just informed that J has been let go. This doesn't surprise me. J's restaurants had all failed due to mismanagement that was quite obvious to me. I suspect that the assistant general manager either quit or got fired. What the owner wanted to discuss was a matter for management and did not require the owner to be involved.

The call was about setting up video surveillance. He also asked about getting the internet connection to be faster. At some point, I suggested switching internet service providers. Without explanation, he informed me that he did not want to switch, despite knowing about the issues that we have had. If we upgrade to a faster type of service with the same ISP, we will probably have the same type of issues again.

I have noticed that I score higher on Zuma Blitz after taking melatonin. Considering that a soporific should decrease alertness, this should not happen. It isn't a matter of concentrating better because I am more relaxed. I have a tendency to be abnormally relaxed without trying. I actually get somewhat tense when I become a bit sleepy. I think it's a reflexive adrenaline rush to help keep me awake.

Wednesday night, I told the assistant general manager that the restaurant will never have Opentable if they continue using their current internet service provider. The Opentable technician had agreed. The AGM started writing an email to the owner, GM, and a few other people in high level positions. He was almost ready to click on the send button for a message stating what I had told him, but he stopped. He just couldn't admit defeat. It was already 9:30PM at this point. He tried calling the ISP, but they have awful customer service and nobody was available at that hour. He agreed to let me go home, but he did not send that email.

The next day, he had a technician come in from the ISP. The technician could not get Opentable working. He called me a few times throughout the day, and it was obvious to me that he was running out of ideas. He was either repeating things that he had already tried before or he was inventing wild new ideas out of desperation. He left last night without the system working.

This morning, I got another call from the technician. He was at the restaurant again. He replaced the modem and still can't get Opentable to work. Internet is also not working now, and for unknown reasons. I just got a call from the manager requesting my presence to fix this mess. I expect to get the internet working, but I am certain that Opentable will still not be working.

Everyone involved should just admit that they failed, but they won't.

I just wrote a long post about the horrors of work last night, but I cancelled it. The short version is that a new restaurant opening today is using a very horrible internet service provider and it's preventing them from using Opentable. I may or may not need to go back today on an emergency basis. The outcome will be determined by a phone call in progress right now between an Opentable technician and a technician from the ISP.